Discount Tire & Service Centers

Field Payment Capture

Driver & office concept

Concept — nothing is live Heed AI Solutions
DTC Fleet 2:14 87%
Truck 12 · R. AlvarezMon Jul 27

Today's route

3 stops left to collect on
Next stop
Later today
Still to collect today$4,836.75
Stop 1 of 4

Van Nuys Auto Body

INV 48210 · Delivered 2:09 PM
4 tires, 235/55R18 Michelin$1,120.00
Mount and balance$96.00
Tax and disposal$68.60
Amount due$1,284.60
On file for this account
Visa ••4242 · authorized signer J. Ramirez · terms due on delivery
INV 48210

$1,284.60

How is the customer paying?
Step 1 of 2

Capture the check

Front of the check first
VAN NUYS AUTO BODY
14225 VICTORY BLVD
10428
PAY TO Discount Tire & Service Centers    $ 1,284.60
⑈322271627⑈ 000‖4471‖ 10428

Lay the check flat and fill the frame. Edges snap on their own.

Front
Back
INV 48210

$1,284.60

Charge a card on file
Saved for this account
INV 48210

$1,284.60

Synchrony account
Account••••7702
Account holderVan Nuys Auto Body
Available credit$8,400.00
Promotional terms
INV 48214

$612.00

Cash from Reseda Fleet Services
Cash tendered
$0.00
Change due
$0.00
INV 48210

Split the invoice

$1,284.60 across two tenders
Check ••••4471
Front and back captured · submits as ACH
$800.00
Visa ••••4242
Tokenized card on file · balance
$484.60
Invoice total$1,284.60
Allocated$1,284.60 ✓ balanced
Remaining$0.00
INV 48210

Declined

Mastercard ••••8831 · code 51
ReasonInsufficient funds
ProcessorDeclined at issuer, not a network error
Retry allowedYes, different tender
Try something else
Truck 12 · R. Alvarez3:52 PM

No signal

2 payments waiting to send
Canoga Park Tire Pro
INV 48219 · check ••3390 · $2,940.15
Queued
Reseda Fleet Services
INV 48214 · cash · $612.00
Queued
What does not queue
Card authorizations need the network. The driver is told that up front instead of promising the customer an approval that has not happened.
INV 482102:14 PM

Van Nuys Auto Body

Approved

$1,284.60
Authorization04B21X
MethodVisa ••••4242
Taken byR. Alvarez · Truck 12

No phone call. No waiting behind three other drivers for a code.

INV 48210

Sign for delivery

J. Ramirez · authorized signer
Sign above with a finger. This one really draws.
Truck 12 · R. AlvarezMon Jul 27

End of day

8 stops · 9 payments · everything accounted for
Credit cards
$5,120.15
4 payments
Synchrony
$1,480.00
1 payment
Payment HQ · ACH
$3,412.60
3 checks
Cash to drop
$340.00
1 payment · bag 12-07
Collected today
$10,352.75
Matches the invoices assigned to this truck
Offline queue
2 payments captured in a dead zone on Sherman Way. Both synced at 4:41 PM.
dtc-payments.internal / live-board

Live payment board

Mon Jul 27 · 2:14 PM · 6 trucks out
● Updating live Anyone in the office can open this
DriverStopInvoiceMethodAmountStatusTime
R. Alvarez
Truck 12
Van Nuys Auto Body48210Visa ••4242 $1,284.60Approved2:14 PM
M. Ortega
Truck 7
Panorama Auto Center48198Check → ACH $1,940.00Submitted2:11 PM
D. Whitfield
Truck 4
Sun Valley Fleet48203MC ••8831 $3,208.40Declined2:08 PM
D. Whitfield
Truck 4
Sun Valley Fleet48203Visa ••1180 $3,208.40Approved on retry2:09 PM
J. Pena
Truck 3
Northridge Tire & Lube48186Synchrony ••7702 $1,480.00Approved · 6 mo1:58 PM
L. Nguyen
Truck 9
Reseda Fleet Services48214Cash · bag 12-07 $612.00Logged1:51 PM
C. Barrios
Truck 15
Canoga Park Tire Pro48219Check → ACH $2,940.15Queued offline1:44 PM
M. Ortega
Truck 7
Chatsworth Auto Works48177Visa ••9021 $864.20Approved1:39 PM
Every row here used to be a phone call. The driver reads digits, someone in the office decides the card brand and the fee, then writes it into a spreadsheet. When four drivers call at once, three of them wait and the customer watches them wait.

Exceptions only

31 payments today · 3 need a person · 28 stay closed
3 open Everything else is done
Check amount does not match the invoice
Reseda Fleet Services · INV 48214 · check reads $621.00, invoice is $612.00. Caught at capture, before it went to the bank. Driver photo is attached.
Cash bag not dropped
Truck 9 · bag 12-07 · $612.00 logged at 1:51 PM, no drop scan at the warehouse yet. Ages into an alert at close.
Two payments still queued offline
Truck 15 · Sherman Way dead zone · $2,940.15 and $612.00. Captured, not yet sent. Auto-syncs when the truck reaches signal.
Declined card, recovered by the driver — closed
Sun Valley Fleet · INV 48203 · Mastercard ••8831 declined 2:08 PM, Visa ••1180 approved 2:09 PM. One minute, no call, no open item.
Resolved
This is the whole point. The office opens the exceptions, not the day. Twenty eight payments that matched are never touched by a human.

Day close and deposit

Mon Jul 27 · 6 trucks · 31 payments · $48,912.40
Deposited or not. Nothing in between.
Credit cards
$28,416.80
Deposited
Batch settled 5:02 PM. Net of fees, tied to 19 invoices.
Synchrony
$6,240.00
Deposited
4 contracts funded. Promo fees pulled at settlement.
Payment HQ · ACH
$12,915.60
Not yet
7 checks submitted today, funding next business day. Expected Tue Jul 28.
Cash
$1,340.00
Not yet
1 bag outstanding, $612.00. The rest is in the safe awaiting the bank run.
This is the file the reconciliation dashboard already reads. Same four buckets, same day, same invoice numbers — so nobody rebuilds the tie-out by hand and nobody has to know where the numbers came from.

And when the ERP arrives, this exports to it unchanged. Field capture is where the data is created; the ERP is just the next place it lands. Nothing built here gets thrown away.

Concept mockup for discussion. Screens show intended behavior, not a working integration; processor names, promotional terms, and settlement timing are placeholders pending confirmation from the processor of record. Card numbers, routing numbers, account numbers, driver names, and customer names are fictional. The wordmark is a CSS recreation and would be replaced with the supplied logo file.

Built for Discount Tire & Service Centers by Heed AI Solutions